Shipping Policy

At New USA Jackets, we’re committed to providing a smooth and satisfying shipping experience for our customers worldwide. We’re pleased to offer free shipping to almost every country. Once your payment is processed, you can generally expect your order to arrive within 10 to 12 business days. As soon as your jacket ships, we’ll send you a confirmation email with tracking information so you can follow its journey to your door. Our team is always here to help if you have any questions or encounter any delays.

To ensure your order arrives without a hitch, please double-check that you’ve provided us with accurate and complete information, including your name, contact details, email address, shipping address, payment details, and any other relevant delivery instructions.

After you place and process your order, we typically ship it within 2 to 5 business days. You’ll receive a tracking ID and shipping details via email so you can easily track your package.

We’re proud of our secure and reliable shipping service. We partner with trusted carriers like TNT, USPS, DHL, SKYNET, and DPEX Worldwide Express to ensure your jacket arrives safely and on time. When your order ships, we’ll send you the tracking information. If you’re not going to be home when the package arrives, please provide an alternate delivery address or instructions for a neighbor or safe location.

You’ll receive an order confirmation email and invoice shortly after making your purchase. If you don’t see this email, it might mean there was a technical issue with your order. Don’t worry, we won’t ship your order until we’ve confirmed it with you.

If your shipment is delayed, tracking information isn’t available, or your jacket doesn’t arrive within the expected timeframe, your payment is protected through PayPal or your credit card. We’ll work with you to find a solution.

If your jacket arrives damaged or defective, please contact us by email, and we’ll be happy to help.

We ship our jackets from our locations in the US, Europe, the UK, and Asia, and we strive to deliver them worldwide while maintaining our high quality standards. While we do our best to expedite all international deliveries, there are some countries, like Russia and Israel, where customs restrictions prevent us from shipping.